Development trend of domestic IT outsourcing service market
Overall market scale of IT outsourcing services: With the improvement of China's informatization, the role of IT outsourcing services in enterprise informatization projects and government e-government projects is increasingly strengthened, and the demand for IT outsourcing services is increasing. It is expected that in the next few years, China's IT outsourcing service market will continue to maintain a high growth rate, and the average growth rate is expected to reach more than 25%.
At present, from the regional perspective, IT outsourcing services are mainly concentrated in North China, East China and South China. The market share of economically backward regions such as Southwest, Central China, Northeast and Northwest China is less than a quarter; From the perspective of industry, China's IT outsourcing service industry is mainly concentrated in the user groups with strong economic strength and leading IT concept, such as finance, manufacturing and telecommunications. With the rapid development of e-government and enterprise informatization, the demand for IT outsourcing services in many fields and industries, such as government, power, education, will continue to expand.
Future trend analysis: enterprise user demand will change from passive purchase to active purchase. With the increasingly mature market of IT outsourcing service providers, in order to improve efficiency, save costs, give full play to their core competitiveness and adaptability to the external environment, they will gradually change from passive procurement to actively seeking IT outsourcing services.
The partial and basic system outsourcing has changed to the overall and application system outsourcing. At this stage, various users' demands for IT outsourcing services are relatively limited, mainly focusing on e-mail system outsourcing, hosting services, outsourced call center services, and daily infrastructure maintenance services. In addition, they often outsource some of their systems or subcontract different service providers, which is not related to the credibility and service capability of outsourcing service providers. However, as outsourcing service providers accumulate more and more experience in implementation and operate more maturely, enterprise users will be more inclined to choose to provide overall IT outsourcing services.
IT outsourcing services are suitable for the informatization characteristics of Chinese enterprises and have broad market prospects. On demand outsourcing services have broad prospects in the Chinese market. The advantage of IT outsourcing services is that enterprise users do not need to invest in establishing basic systems themselves, but directly rent various application services provided by outsourcing service providers. Less investment, fast implementation, and pay as you go, increase the flexibility of enterprise users' investment in IT systems and reduce investment risks.
With the increasingly complex IT systems of enterprises, many small and medium-sized enterprises are difficult to equip IT talents with all the skills needed to maintain the operation and maintenance of their own IT systems. Moreover, due to the narrow nature of the IT application system of a single enterprise, it is difficult for enterprises to retain high-quality IT talents, while on-demand outsourcing services can just solve the contradiction between the deepening of IT applications of SMEs and their own resources and capabilities at a low cost. However, customers' concerns about information security will affect the smooth development of IT outsourcing services to some extent.