IT outsourcing, IT outsourcing industry trend
The IT outsourcing market can have a huge impact on the supply and demand of data centers, because major service providers have adjusted their strategies. Here are some major trends that may affect this market segment in the future:
Trend 1: The number of traditional self built data centers will decrease
The self owned data center will disappear with the gradual disappearance of arbitrage space. Global companies cannot meet the career development and salary needs of employees in self built data centers. These needs are affected by local actual and cultural factors and have not been understood by global companies. This leads to high turnover, low production and low customer satisfaction. Therefore, the cooperation model called "IT outsourcing partnership" came into being.
This model can be a joint venture with an existing IT offshore company with delivery capability, or a joint venture with a company with high control over delivery. Under these two modes, the offshore partners of global companies can independently manage employees' career development and salary expectations, and can also carry out employee job rotation (other customers or projects). At the same time, global companies can also have more control over transmission and security
Trend 2: Partnership will become more important
Today, it is difficult to find or retain the technical experts needed by the company (due to factors such as lack of technical personnel, high cost, personnel loss, etc.). Therefore, the company needs a partner who can not only understand their needs, but also foresee the relevant factors to solve problems and achieve business goals.
This requires a non-traditional IT outsourcing service provider, who can deeply understand customer needs, cooperate with customers as a whole, and work together to achieve goals. This requires a dedicated team to cooperate and motivate each other to achieve success together. It is needless to say that professional technology, transparency, trust and risk sharing are the characteristics that new outsourcing needs to have.
Trend 3: The growth of emerging technologies will continue
New technologies such as the Internet of Things and Bitcoin/blockchain have developed significantly in the past few years. Relevant companies will continue to increase, and competition in this cutting-edge field will promote the growth of demand for high-tech talents. The company will continue to look for outsourcing service providers to help find scalable solutions and establish a development team with cutting-edge skills. In addition to the Internet of Things and blockchain, the demand for skills in cloud deployment and big data will also grow rapidly.
Previously, an important consideration of IT outsourcing was cost. Although it is still a key factor today, customers are more concerned about the value of services. The market will pay more attention to output, quality and safety. Today's customers are well-educated people who fully understand what outsourcing failure will mean. In addition, the demand for timely delivery of IT solutions will increase the demand for transparent higher value for customers. In this process, customers will pay more for value-added services and high-quality service providers. This will be a fundamental change, from "service cost" to "service value".
Trend 5: The shortage of IT skills will continue to expand
From 2016 to 2019, it has become increasingly difficult to hire IT staff with senior skills. This trend will continue in 2020, because many companies are increasingly driven by technology or at least technical support, resulting in their need for more and more IT resources. One result of this trend is that companies are encouraged to consider outsourcing to replace the work done by internal employees. Outsourcing in these key technology areas has generated a lot of demand, such as mobile technology, open source, Microsoft software development and other key technologies.
Programmers with senior experience in the field of new technology will be more difficult to find, and the demand for infrastructure and network will also increase. With the arrival of 2020 and 2021, the adoption rate of IT outsourcing business may increase significantly. Because of the increase in salary and lack of skills, enterprises are willing to seek outsourcing partners to make up for the shortage of IT skills in many enterprises. Outsourcing will show a significant growth trend. The increase of the company's salary and the lack of technology will lead to the increase of the attractiveness of cooperation with outsourcing partners, because IT outsourcing partners are needed to deal with the problem of insufficient IT technical talents in many companies.
Trend 6: Demand growth of soft skills
As the pressure of recruiting appropriate professional skills (hard skills) continues to grow rapidly, the demand for human resources (soft skills) will become more important. Soft skills such as communication skills, teamwork, ability to know when to say yes or no, and when to assume leadership. These soft skills are as important as the successful implementation of IT projects and the right programming skills.
In the future environment of excellence, these skills will be nowhere to hide. Developers must be prepared to have all skills, whether hard skills or soft skills, which are necessary to occupy a place in the future market competition. This is also what the customer needs.
