The enterprise has its own full-time IT personnel? When enterprises recruit full-time IT technicians, they will inevitably increase their operating costs, wage costs, recruitment costs, management costs, etc
High enterprise cost
Enterprises not only pay salaries and insurance, but also pay management costs
IT staff are not motivated and enthusiastic Enterprise IT personnel often do trivial work. They are numb and lack motivation and enthusiasm after a long time
The ability of IT staff was not improved The environment of small and medium-sized enterprises makes it difficult for IT personnel to give full play to and improve their technical level. In the long run, their technical vision will be relatively narrow
IT personnel are hard to be identified The work achievements of enterprise IT personnel are difficult to be recognized
IT personnel are under great ideological pressure Small and medium-sized enterprises are equipped with a limited number of IT personnel, unable to ensure the normal operation of the network and equipment, resulting in great mental pressure on their work
Save 60% of your capital cost Choose 365IT to provide professional IT operation and maintenance services tailored for small and medium-sized enterprises, which will reduce your management costs by 90% and save your capital costs by 60%!
Emergency services The company is developing rapidly. Don't worry! The rapid development of the company has increased the number of staff. Due to IT problems, the company is unable to focus on core business, and the poor network environment has reduced the staff's work efficiency. Select 365IT emergency service, and full-time engineers will respond in 3 minutes and arrive within 2 hours.
On site service Efficient office personal guard, don't worry! With the expansion of the enterprise scale, the number of computers exceeds 50, the company is increasingly dependent on IT informatization, and the workload of computer processing is increasing. We choose 365IT on-site services to enjoy BAT's strategic planning services.
The guarantee you can get Good reputation and industry reputation, with customer satisfaction history reaching 99% on average
Fixed personnel Once we choose our service, we set up a counterpart service team with one service manager as the team leader, and fixed personnel to serve.
Process management According to the WX-IT service management software of the information service management system, the 1-year service cycle is divided into the lead-in period, the service period and the end period, to control the whole process of service, strictly assess the performance of service personnel, and ensure the quality of service.
Technical training, teamwork Our service personnel have undergone strict technical training and service specification training. Through technical exchanges twice a month and irregular training, we ensure the technical leadership of service personnel. At the same time, we form a ladder of engineers, project managers, service managers and technical experts to support the team, fully reflecting the team's support ability and service advantages.
1 hour complaint response Once the customer complains, we promise to provide solutions within 1 hour.
Prevent and control, reduce failure rate We have established a series of failure prevention mechanisms, active services, and strengthened the detection and pre-processing in the non failure period to reduce the failure rate as the service goal, rather than passive maintenance. According to statistics, the failure rate will be reduced by 20-30% after the implementation of our network sorting and preventive measures standards.
Sufficient personnel We provide sufficient backup personnel according to the number of service personnel to avoid service interruption caused by personnel fluctuation, and provide sufficient support for personnel with increased temporary workload.
Security and confidentiality We guarantee the information security of customers from a humanistic and serious legal perspective by means of the On site Specification for Service Personnel, the Confidentiality Agreement with service personnel, the Confidentiality Agreement with customers, professional quality education for service personnel, strict supervision of service personnel, and humanistic incentives.
